Terms and conditions of the service
Contractual conditions between WTB and the final consumer
1 . Object
1.1 The general conditions of sale published therein govern the sales contract (hereinafter, for brevity the "agreement") to users of the site (hereinafter, for brevity the "Buyers" or the "Buyer"), through telematic methods, of the goods (hereinafter, for the sake of brevity, the "Property" or the "Goods") displayed on the Internet Site www.resellzonecesena.com (hereinafter, for the sake of brevity, the "Site"), managed by ResellZone based in Cesena, P. VAT 04550000402 .
1.2 The General Conditions of Sale published on the Site must be viewed and known by the Purchaser before making the purchase of a Good and by sending the purchase order, the Purchaser declares to have viewed and accepted them and consequently it will no longer be possible to cancel the same.
1.3 The Purchasers will also benefit from the protections provided in the event of the conclusion of distance contracts pursuant to Title III, Section II, of Legislative Decree 6 September 2005, no. 206 ("Consumer Code"), as well as all the other mandatory protections provided, in favor of Buyers, by the Consumer Code itself http://www.codicedelconsumo.it/.
1.4 The "Shipping", "Returns and Refunds", "Payment Methods" sections on the Site must be considered an integral and substantial part of these General Conditions of Sale.
2 . Conclusion of the contract
2.1 To proceed with the purchase of the Goods, the Purchaser must send his purchase order and make the payment, following the procedures indicated in the specifically dedicated sections.
2.2 In particular, the steps to proceed with the purchase are as follows:
The buyer will be able to freely access the Site and view the essential characteristics of the Goods displayed, including the price, as well as the images published for the purpose of illustrating the Goods themselves;
The buyer will be able to select one or more Goods he intends to purchase, placing them in a virtual "cart". The contents of the cart can always be viewed by the Purchaser before proceeding with the forwarding of the order; moreover, by accessing the cart, the Purchaser will be able to know, before the purchase and payment, all information relating to the purchase of the Goods, including shipping costs and expected delivery times;
To make the purchase, the Purchaser must register on the Site, communicating his email address, password of his choice (which will allow him to access the Site itself), and mobile phone number in order to proceed with electronic invoicing and customer registration - or you can finalize the purchase as a "Guest" user.
Once the purchase has been completed, after having accepted the conditions, it is not possible to cancel the order;
In order to complete the order, the Purchaser, in the "cart" section, must also enter the shipping address and the data required for payment;
The purchaser will be able to modify the Goods chosen and the data entered until the definitive forwarding of the order, which must take place by selecting the "Payment" button;
ResellZone does not deliver to PO Boxes.
2.3 The Purchaser may make payment by credit/debit card, bank transfer. Further information on the payment methods is available in the "Payment methods" section of the Website.
2.4 Once the purchase order has been received, ResellZone will send an order confirmation receipt to the Buyer's email address containing a summary of the information relating to the purchase and, once the purchase has been processed, will proceed with the order itself. In any case, the order will be considered accepted and, consequently, the Contract will be considered concluded when the Purchaser finalizes the purchase of his order.
3 . Rights and obligations between the parties
3.1 ResellZone will deliver the Goods to the address communicated by the Purchaser in the purchase order, via a specially appointed carrier. More in-depth information on shipping times and places is available in the "Orders and Shipping" section of the Site.
3.2 ResellZone assumes no responsibility for any errors in the delivery due to inaccuracies or incompleteness in completing the purchase order by the Purchaser or for any damage that may occur to the Goods after delivery to the carrier as well as for any delays in delivery dependent on the same carrier or on weather conditions, international customs issues or other circumstances beyond the control of ResellZone.
3.3 In the event that one or more Goods are not available, ResellZone will notify the Customer by sending an email to the email address indicated by the same when registering on the Site. In this case, ResellZone will refund the Customer, by crediting the payment card or the Buyer's account indicated for the purchase, the price and, if the purchase concerned only the unavailable Good, the shipping costs. If there is the buyer's consent, ResellZone may send a different Good to the one ordered, of equivalent value.
3.4 In the event that the designers decide to make changes in the production phase and / or not to produce one or more products, as well as in the event that there is a variation or the pre-ordered product is not delivered by the designer, ResellZone will contact the customer to ask for express approval and still proceed with the shipment or cancel the order and make a refund.
3.5 In any case, the unavailability of one or more ordered goods cannot constitute grounds for cancellation of the entire order by the purchaser.
3.6 Upon delivery of the goods by the carrier in charge of the relative transport, the purchaser must verify in the presence of the carrier:
That the packaging used for transport is intact, not damaged or altered, even only in the sealing materials;
That the quantity and type of Goods ordered correspond to what is indicated in the transport document and what was ordered.
3.7 If the Purchaser finds any anomalies or discrepancies, he must immediately notify the carrier upon delivery of the Goods.
3.8 The Purchaser is solely responsible for the truthfulness and correctness of the information and data provided to ResellZone and undertakes to promptly communicate any changes to the data previously communicated.
4 . Conformity of goods
4.1 ResellZone undertakes to ensure that the description and/or photographic representation of the Goods on the Site is as faithful as possible to the Goods themselves.
However, taking into account the fact that the quality of the images may depend on the IT tools used by the Purchaser, it is possible that the Purchaser's perception of the description or photographic representation of the Goods does not correspond exactly to the Good itself, so that the images and the videos accompanying the presentation of the Goods must be considered published on the Site for a purely descriptive purpose.
4.2 In the event that the delivered Good is ascertained as defective or different from the one ordered, ResellZone undertakes to provide the Customer with a legal guarantee of conformity, to be exercised under the conditions and terms set forth in articles 128 et seq. of Legislative Decree No. 206/2005. In particular, the Purchaser will have the right to request, alternatively:
The delivery of a Good of quality and equivalent price compatibly with stock availability.
Reimbursement of the price of the good.
4.3 The warranty provided for in this article will only apply if the Goods have been handled with due diligence and in compliance with their intended use, as well as upon presentation by the Purchaser of the delivery note received and indication of the number of order.
4.4 In any case, the guarantee referred to in this article will not apply with reference to defects deriving from normal wear and tear of the Goods.
5 . Withdrawal
5.1 In accordance with the provisions of the Consumer Code, the Purchaser has the right to withdraw from the Contract, without paying penalties and without having to specify the reasons, starting from the receipt of the order confirmation sent by ResellZone and within the term of fourteen working days from receipt of the Good.
5.2 If he intends to make use of this right of withdrawal, the Purchaser must provide for the sending of a specific communication to ResellZone.
5.3 In the event of exercising the right of withdrawal, the Purchaser will also be required to return the Goods to ResellZone within and no later than 3 days from the sending of the aforementioned communication.
5.4 The customer may return one or more items from the clothing, footwear and accessories department to resellzonecesena.com.
5.5 An essential condition for exercising the right of withdrawal will be the substantial integrity of the product to be returned. In any case, it is sufficient that the Goods be returned in a normal state of conservation, as they have been kept and possibly handled with the use of normal diligence.
5.6 In particular, the goods must be returned:
Correctly packed in their original packaging and in double boxes, in perfect condition (not ruined, damaged or soiled) and equipped with all possible accessories and documentation;
Equipped with the transport document (present in the original packaging), in order to allow ResellZone to identify the Buyer (Order number, name, surname and address)
Without manifest signs of use, if not those compatible with carrying out a normal test of the article. That is, they must not bear traces of prolonged use (over a few minutes) exceeding the time necessary for a test and must not be in such a state as to not allow their resale.
5.7 The costs of returning the Goods will be borne by the Purchaser, as better specified in the "Returns and Refunds" section of the Website.
5.8 Following the Buyer's exercise of the right of withdrawal in accordance with these General Terms and Conditions of Sale, Resell Zone will return a credit to the Customer to be used or a financial refund (shipping costs excluded).
5.10 The right of withdrawal, in any case, cannot be applied with reference to the following Goods:
personalized or used goods which, by their nature, cannot be returned or are liable to deteriorate or expire rapidly;
6. Protection of personal data
6.1 ResellZone undertakes to respect the confidentiality of personal data collected at the time of registration on the Site and/or of those communicated at the time of purchase by the Purchaser and to treat them in compliance with the provisions of Legislative Decree 196/03.
6.2 In this regard, please refer to the detailed information contained in the "Privacy" section.
7. Miscellaneous
7.1 ResellZone reserves the right to modify these General Conditions of Sale at any time.
7.2 The General Conditions of Sale applicable to the sale of each Good will be those published on the Site on the date of the order relating to the Good itself. The Purchaser, therefore, must view and accept these General Conditions of Sale before proceeding with any purchase.
7.3 If any provision of these General Conditions of Sale should be considered void or invalid, these General Conditions of Sale will in any case remain valid and effective in the remaining part.
7.4 ResellZone's mere tolerance or failure to dispute any breaches by the Purchaser with respect to the contents of the General Terms and Conditions of Sale cannot be interpreted as tacit acceptance of such breaches, nor as a desire to derogate from what was agreed between the parties.
8. Communications
8.1 For any communication and/or request for assistance and/or complaint relating to the Goods purchased, the Buyer may contact ResellZone at the addresses indicated in the "Contact" section of the Website.
9. Applicable Law and Dispute Resolution
9.1 These General Conditions of Sale are governed by Italian law and, therefore, will be interpreted and performed in accordance with it.
10. Emergencies and/or Natural Disasters
10.1 ResellZone in the face of any emergencies and / or natural disasters "internal" to the company that prevent the regular delivery of products purchased on resellzonecesena.com reserves the duty to reimburse its orders by communicating it in writing to its customers.
10.3 ResellZone in the face of any "external" emergencies and/or natural disasters that prevent regular activity, the company reserves the duty to freeze the status of the orders and resume shipments as soon as possible, notifying its customers.
Summary window before order acceptance
The products purchased on this site are sold directly by ResellZone – based in Cesena, VAT number: 04550000402. For more information, visit FAQ. Remember that, even after your purchase, you can always contact ResellZone through the following "Contacts".
General conditions
Access to and navigation on the website www.resellzonecesena.com are governed by these Terms of Use of the Website, so that by accessing and browsing the website www.resellzonecesena.com, users undertake to agree to comply with these Terms.
Access to the Site and related services is intended exclusively for personal use unrelated to any commercial, entrepreneurial or professional activity.
Intellectual and industrial property
The Site and its contents (by way of example but not limited to: works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, menus, web pages, the graphics, colors, schemes, tools, characters and design of the website), as well as the brands and distinctive signs used by ResellZone in relation to the sale of goods, are protected by the rules on intellectual property rights and industrial. Consequently, any type of reproduction, communication, distribution, publication, alteration or transformation, in any form and for any purpose, of the contents of the Site, of the brands and distinctive signs used by ResellZone that is not expressly authorized by Universal or by any other rights holders.
The trademarks and distinctive signs present on the Site that distinguish the products sold on www.resellzonecesena.com are the property of their respective owners and are used within the Site for the sole purpose of distinguishing, describing and advertising the goods on sale.
Site usage
The user is solely responsible for the use of the Site and its contents, as well as solely responsible for the custody and correct use of their personal information, including the credentials that allow access to the Site and for any harmful consequence or prejudice that should derive from the incorrect use, loss, theft of such information.
Except for liability for willful misconduct and gross negligence, ResellZone assumes no responsibility for the use of the Site and the contents by the User that does not comply with the laws in force, nor for the communication of incorrect, false or relative information and data. to third parties, without these having given their consent.
ResellZone assumes no responsibility for malfunctions of the Site or for damages caused to the User by the use of the Site, which are not causally attributable to ResellZone itself.
Resell one publishes information on its website in order to provide a service to users, but declines all responsibility for any technical inaccuracies and/or typographical errors. If you report it, ResellZone will make the corrections immediately.
ResellZone offers no guarantee that the information published on its website complies with the laws of the jurisdiction competent for the user.
The website is a site protected according to international Internet standards, therefore the user's device cannot be affected by viruses while browsing if this is done correctly. However, ResellZone declines all responsibility for any problems, damages, viruses or risks that the user may incur during the improper use of the website and declines all responsibility for any malfunctioning of the website due to the deactivation of "cookies" in the user's browser.
Users must accept the terms and conditions of this legal notice, and must periodically visit these pages for any updates, changes and corrections.
ResellZone reserves the right to make corrections and changes to the website, as well as to modify the terms and conditions of use of the website when necessary, without notice.
COMMERCIAL POLICY
On www.resellzonecesena.com only Authentic products are offered for sale, 100% guaranteed.
All the items on the resellzonecesena.com website are Limited Edition and order processing times can vary from 2 to 10 working days.
The essential characteristics of the products are presented on www.resellzonecesena.com within each product sheet.
ResellZone undertakes to ensure that the description and / or photographic representation of the products is as faithful as possible to the products themselves.
However, taking into account the fact that the quality of the images may depend on the IT tools used, it is possible that the perception of the description or photographic representation of the products does not correspond exactly to the products themselves, so that the images and videos accompanying the presentation of the products shall be deemed published for purely descriptive purposes.
Promo codes
Customers who have received a PROMO CODE via newsletter, via social networks or on compliant promotional websites can enter the code when purchasing an order or at checkout. Each code has a validity start and end date which limits its use and cannot be extended.
Order processing
ResellZone reserves the right to refuse an order in the event that the 3D Secure CODE Verified by VISA system fails to verify the payment through its cross-checks of the belonging banks. Once an order for available products has been issued, it is not possible to make changes or cancel the order. Orders placed separately will be shipped separately. ResellZone reserves the right to delay a shipment if the order cannot be shipped for reasons beyond ResellZone's control. Please note that during promotions and sales there may be delays in shipping. ResellZone reserves the right to refuse to process an order and/or service at any time.
Cookie policy
Cookies are small text strings that the sites visited by the user send to his terminal (usually the browser), where they are stored before being re-transmitted to the same sites on the next visit by the same user. While browsing a site, the user can also receive cookies on his terminal that are sent from different sites or web servers (so-called "third parties"), on which some elements may reside (such as, for example, images, maps, sounds, specific links to pages of other domains) present on the site that the user is visiting.
This cookie policy has the specific purpose of illustrating the types and methods of use as well as providing indications on the actions to refuse or delete the cookies present on the website, if desired.
Cookies used
ResellZone uses the following categories of cookies, divided according to the classification proposed by the Privacy Guarantor in the opinion of 8 May 2014 "Identification of the simplified procedures for the information and the acquisition of consent for the use of cookies."
Technical cookies
Technical cookies are those used for the sole purpose of "carrying out the transmission of a communication over an electronic communications network, or as strictly necessary for the provider of an information society service explicitly requested by the subscriber or user to provide this service” (cf. art. 122, paragraph 1, of the Privacy Code).
They are not used for other purposes and can be divided into navigation or session cookies, which guarantee normal navigation and use of the website (allowing, for example, to make a purchase or authenticate to access restricted areas); analytics cookies, assimilated to technical cookies when used directly by the site operator to collect information, in aggregate form, on the number of users and how they visit the site; functionality cookies, which allow the user to navigate according to a series of selected criteria (for example, the language, the products selected for purchase) in order to improve the service rendered to the same.
You can prevent Google from detecting a cookie that is generated due to and related to your use of this website (including your IP address) and from processing this data by downloading and installing this browser plug-in: http: //tools.google.com/dlpage/gaoptout?hl=en
Profiling cookies
Profiling cookies are designed to create user profiles and are used to send advertising messages in line with the preferences expressed by the user while surfing the net.
Third party cookies
Third-party cookies derive from advertisements from other sites, such as pop-ups or advertising banners, present on the website displayed. They can be used to record the use of the website for marketing purposes. Third-party cookies are usually used for profiling purposes.
In particular, while you browse within our site, these cookies are used to show you products that may interest you or similar to those you have previously viewed, based on your browsing history. The use of these cookies does not normally imply the processing of personal data, but it can allow connection to your computer or other devices and trace saved data: these cookies connect to the browser installed on your computer or on other devices used during the navigation on our site.
In particular, ResellZone uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie on the use of the website (including your anonymous IP address) will be transmitted and stored on Google's servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of your data by Google in the manner and for the purposes indicated above.
How to disable cookies
Most browsers are configured to accept cookies. However, most browsers allow you to control and even disable cookies through your browser settings. However, we remind you that disabling navigation or functional cookies can cause the site to malfunction and/or limit the service we offer.
You can find information on how to disable cookies if you use these browsers:
Firefox: https://support.mozilla.org/it/kb/Attivare%20e%20disattivare%20i%20cookie
Chrome :https://support.google.com/chrome/answer/95647?hl=it
Explorer : http://windows.microsoft.com/it-it/windows7/how-to-manage-cookies-in-internet-explorer-9
Safari :http://support.apple.com/kb/ph5042
Opera : http://help.opera.com/Windows/10.00/it/cookies.html
INFORMATION ON THE PROTECTION OF PERSONAL DATA
EX ART. 13 OF LEGISLATIVE DECREE N. 196/03 AND SS MOD
OWNER OF THE TREATMENT
We inform you that during the consultation of the site www.resellzonecesena.com and the purchase of the products for sale, data relating to identified or identifiable persons may be processed. The OWNER of their treatment is RESELLZONECESENA, CF and PI 04550000402. His email is: resellzonecesena@gmail.com
2. PLACE OF DATA PROCESSING
The processing of data collected through the site www.resellzonecesena.com takes place in Italy.
3. TYPES OF DATA PROCESSED
3.1 Navigation data: the computer systems and software procedures used to operate the website www.resellzonecesena.com acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified.
This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user's IT environment.
These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are canceled immediately after processing. The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the site.
3.2 Data provided by the user during registration or acquired when completing and sending the order: pursuant to art. 13 of the Personal Data Protection Code – Legislative Decree 06.30.2003, n. 196 ss mod, we inform you that your personal, personal and fiscal data, acquired during registration and/or compilation and sending of the order to ResellZone will be treated:
(contractual purpose) for the establishment and execution of contractual obligations towards you, as well as for the fulfillment of any consequent legal obligations and/or secondary legislation. We inform you that their provision is mandatory, therefore any refusal to provide the data requested during registration or compilation and sending of the order, in whole or in part, or the failure to authorize their treatment and/or their communication to third parties, will result in the impossibility for ResellZone to provide the requested services;
(promotional marketing purposes): for sending commercial communications, newsletters, advertising material, direct sales.
3.3 Interaction with social networks and external platforms: ResellZone can acquire data from accounts on third party services and interact with social networks or other external platforms directly from the website www.resellzonecesena.com.
The interactions and data acquired in this way are in any case subject to the User's privacy settings relating to each social network and to express authorizations. The data acquired in this way will be processed for marketing and promotional purposes.
4. COMMUNICATION OF THE TREATMENT
Without prejudice to communications made in compliance with legal obligations, the data may be communicated in Italy:
To debt collection companies;
To professionals and consultants;
To companies appointed to manage the promotional marketing activity on behalf of ResellZone;
To providers of electronic communications services and manufacturers of electronic tools;
To companies in charge of the maintenance of the website www.resellzonecesena.com;
The data will not be communicated abroad and/or disclosed to third parties, located in Italy or abroad.
5. METHODS OF TREATMENT
The data will be processed by formally identified appointees and managers who will use tools and supports - paper, magnetic, IT or telematics - suitable for guaranteeing security and confidentiality against data loss, illicit or incorrect use and unauthorized access. authorised. The processing may also be carried out using automated tools designed to memorize, manage and transmit the data electronically. The custody of the databases is carried out in protected environments to which access is under control and in compliance with the provisions of the Privacy Code.
6. RIGHTS OF THE INTERESTED PARTY
With regard to the data itself, you can exercise the rights provided for by art. 7 of Legislative Decree 06.30.2003, n. 196 ss mod within the limits and under the conditions set forth in articles 8, 9 and 10 of the aforementioned legislative decree.
In particular, you have the right to object in whole or in part:
For legitimate reasons, to the processing of personal data concerning you, even if pertinent to the purpose of the collection;
To the processing of personal data concerning you for the purpose of sending advertising material or direct marketing or for carrying out market research or commercial communication.
You can freely and at any time exercise these rights, with a written request addressed to ResellZone, to the postal address or e-mail address resellzonecesena@gmail.com, to which we will promptly respond.
7. TERMINATION OF THE RELATIONSHIP
The data will be processed for the entire duration of the contractual relationship established and also subsequently for promotional / marketing purposes and for the fulfillment of all legal obligations.
The undersigned declares to have received complete information pursuant to art. 13 of Legislative Decree 30.06.2003, n.196 and expresses its consent to the treatment and communication of its data classified as personal by the aforementioned decree within the limits and for the purpose of promotional marketing specified in the information.
1 . Object
1.1 The general conditions of sale published therein govern the sales contract (hereinafter, for brevity the "agreement") to users of the site (hereinafter, for brevity the "Buyers" or the "Buyer"), through telematic methods, of the goods (hereinafter, for the sake of brevity, the "Property" or the "Goods") displayed on the Internet Site www.resellzonecesena.com (hereinafter, for the sake of brevity, the "Site"), managed by ResellZone based in Cesena, P. VAT 04550000402 .
1.2 The General Conditions of Sale published on the Site must be viewed and known by the Purchaser before making the purchase of a Good and by sending the purchase order, the Purchaser declares to have viewed and accepted them and consequently it will no longer be possible to cancel the same.
1.3 The Purchasers will also benefit from the protections provided in the event of the conclusion of distance contracts pursuant to Title III, Section II, of Legislative Decree 6 September 2005, no. 206 ("Consumer Code"), as well as all the other mandatory protections provided, in favor of Buyers, by the Consumer Code itself http://www.codicedelconsumo.it/.
1.4 The "Shipping", "Returns and Refunds", "Payment Methods" sections on the Site must be considered an integral and substantial part of these General Conditions of Sale.
2 . Conclusion of the contract
2.1 To proceed with the purchase of the Goods, the Purchaser must send his purchase order and make the payment, following the procedures indicated in the specifically dedicated sections.
2.2 In particular, the steps to proceed with the purchase are as follows:
The buyer will be able to freely access the Site and view the essential characteristics of the Goods displayed, including the price, as well as the images published for the purpose of illustrating the Goods themselves;
The buyer will be able to select one or more Goods he intends to purchase, placing them in a virtual "cart". The contents of the cart can always be viewed by the Purchaser before proceeding with the forwarding of the order; moreover, by accessing the cart, the Purchaser will be able to know, before the purchase and payment, all information relating to the purchase of the Goods, including shipping costs and expected delivery times;
To make the purchase, the Purchaser must register on the Site, communicating his email address, password of his choice (which will allow him to access the Site itself), and mobile phone number in order to proceed with electronic invoicing and customer registration - or you can finalize the purchase as a "Guest" user.
Once the purchase has been completed, after having accepted the conditions, it is not possible to cancel the order;
In order to complete the order, the Purchaser, in the "cart" section, must also enter the shipping address and the data required for payment;
The purchaser will be able to modify the Goods chosen and the data entered until the definitive forwarding of the order, which must take place by selecting the "Payment" button;
ResellZone does not deliver to PO Boxes.
2.3 The Purchaser may make payment by credit/debit card, bank transfer. Further information on the payment methods is available in the "Payment methods" section of the Website.
2.4 Once the purchase order has been received, ResellZone will send an order confirmation receipt to the Buyer's email address containing a summary of the information relating to the purchase and, once the purchase has been processed, will proceed with the order itself. In any case, the order will be considered accepted and, consequently, the Contract will be considered concluded when the Purchaser finalizes the purchase of his order.
3 . Rights and obligations between the parties
3.1 ResellZone will deliver the Goods to the address communicated by the Purchaser in the purchase order, via a specially appointed carrier. More in-depth information on shipping times and places is available in the "Orders and Shipping" section of the Site.
3.2 ResellZone assumes no responsibility for any errors in the delivery due to inaccuracies or incompleteness in completing the purchase order by the Purchaser or for any damage that may occur to the Goods after delivery to the carrier as well as for any delays in delivery dependent on the same carrier or on weather conditions, international customs issues or other circumstances beyond the control of ResellZone.
3.3 In the event that one or more Goods are not available, ResellZone will notify the Customer by sending an email to the email address indicated by the same when registering on the Site. In this case, ResellZone will refund the Customer, by crediting the payment card or the Buyer's account indicated for the purchase, the price and, if the purchase concerned only the unavailable Good, the shipping costs. If there is the buyer's consent, ResellZone may send a different Good to the one ordered, of equivalent value.
3.4 In the event that the designers decide to make changes in the production phase and / or not to produce one or more products, as well as in the event that there is a variation or the pre-ordered product is not delivered by the designer, ResellZone will contact the customer to ask for express approval and still proceed with the shipment or cancel the order and make a refund.
3.5 In any case, the unavailability of one or more ordered goods cannot constitute grounds for cancellation of the entire order by the purchaser.
3.6 Upon delivery of the goods by the carrier in charge of the relative transport, the purchaser must verify in the presence of the carrier:
That the packaging used for transport is intact, not damaged or altered, even only in the sealing materials;
That the quantity and type of Goods ordered correspond to what is indicated in the transport document and what was ordered.
3.7 If the Purchaser finds any anomalies or discrepancies, he must immediately notify the carrier upon delivery of the Goods.
3.8 The Purchaser is solely responsible for the truthfulness and correctness of the information and data provided to ResellZone and undertakes to promptly communicate any changes to the data previously communicated.
4 . Conformity of goods
4.1 ResellZone undertakes to ensure that the description and/or photographic representation of the Goods on the Site is as faithful as possible to the Goods themselves.
However, taking into account the fact that the quality of the images may depend on the IT tools used by the Purchaser, it is possible that the Purchaser's perception of the description or photographic representation of the Goods does not correspond exactly to the Good itself, so that the images and the videos accompanying the presentation of the Goods must be considered published on the Site for a purely descriptive purpose.
4.2 In the event that the delivered Good is ascertained as defective or different from the one ordered, ResellZone undertakes to provide the Customer with a legal guarantee of conformity, to be exercised under the conditions and terms set forth in articles 128 et seq. of Legislative Decree No. 206/2005. In particular, the Purchaser will have the right to request, alternatively:
The delivery of a Good of quality and equivalent price compatibly with stock availability.
Reimbursement of the price of the good.
4.3 The warranty provided for in this article will only apply if the Goods have been handled with due diligence and in compliance with their intended use, as well as upon presentation by the Purchaser of the delivery note received and indication of the number of order.
4.4 In any case, the guarantee referred to in this article will not apply with reference to defects deriving from normal wear and tear of the Goods.
5 . Withdrawal
5.1 In accordance with the provisions of the Consumer Code, the Purchaser has the right to withdraw from the Contract, without paying penalties and without having to specify the reasons, starting from the receipt of the order confirmation sent by ResellZone and within the term of fourteen working days from receipt of the Good.
5.2 If he intends to make use of this right of withdrawal, the Purchaser must provide for the sending of a specific communication to ResellZone.
5.3 In the event of exercising the right of withdrawal, the Purchaser will also be required to return the Goods to ResellZone within and no later than 3 days from the sending of the aforementioned communication.
5.4 The customer may return one or more items from the clothing, footwear and accessories department to resellzonecesena.com.
5.5 An essential condition for exercising the right of withdrawal will be the substantial integrity of the product to be returned. In any case, it is sufficient that the Goods be returned in a normal state of conservation, as they have been kept and possibly handled with the use of normal diligence.
5.6 In particular, the goods must be returned:
Correctly packed in their original packaging and in double boxes, in perfect condition (not ruined, damaged or soiled) and equipped with all possible accessories and documentation;
Equipped with the transport document (present in the original packaging), in order to allow ResellZone to identify the Buyer (Order number, name, surname and address)
Without manifest signs of use, if not those compatible with carrying out a normal test of the article. That is, they must not bear traces of prolonged use (over a few minutes) exceeding the time necessary for a test and must not be in such a state as to not allow their resale.
5.7 The costs of returning the Goods will be borne by the Purchaser, as better specified in the "Returns and Refunds" section of the Website.
5.8 Following the Buyer's exercise of the right of withdrawal in accordance with these General Terms and Conditions of Sale, Resell Zone will return a credit to the Customer to be used or a financial refund (shipping costs excluded).
5.10 The right of withdrawal, in any case, cannot be applied with reference to the following Goods:
personalized or used goods which, by their nature, cannot be returned or are liable to deteriorate or expire rapidly;
6. Protection of personal data
6.1 ResellZone undertakes to respect the confidentiality of personal data collected at the time of registration on the Site and/or of those communicated at the time of purchase by the Purchaser and to treat them in compliance with the provisions of Legislative Decree 196/03.
6.2 In this regard, please refer to the detailed information contained in the "Privacy" section.
7. Miscellaneous
7.1 ResellZone reserves the right to modify these General Conditions of Sale at any time.
7.2 The General Conditions of Sale applicable to the sale of each Good will be those published on the Site on the date of the order relating to the Good itself. The Purchaser, therefore, must view and accept these General Conditions of Sale before proceeding with any purchase.
7.3 If any provision of these General Conditions of Sale should be considered void or invalid, these General Conditions of Sale will in any case remain valid and effective in the remaining part.
7.4 ResellZone's mere tolerance or failure to dispute any breaches by the Purchaser with respect to the contents of the General Terms and Conditions of Sale cannot be interpreted as tacit acceptance of such breaches, nor as a desire to derogate from what was agreed between the parties.
8. Communications
8.1 For any communication and/or request for assistance and/or complaint relating to the Goods purchased, the Buyer may contact ResellZone at the addresses indicated in the "Contact" section of the Website.
9. Applicable Law and Dispute Resolution
9.1 These General Conditions of Sale are governed by Italian law and, therefore, will be interpreted and performed in accordance with it.
10. Emergencies and/or Natural Disasters
10.1 ResellZone in the face of any emergencies and / or natural disasters "internal" to the company that prevent the regular delivery of products purchased on resellzonecesena.com reserves the duty to reimburse its orders by communicating it in writing to its customers.
10.3 ResellZone in the face of any "external" emergencies and/or natural disasters that prevent regular activity, the company reserves the duty to freeze the status of the orders and resume shipments as soon as possible, notifying its customers.
Summary window before order acceptance
The products purchased on this site are sold directly by ResellZone – based in Cesena, VAT number: 04550000402. For more information, visit FAQ. Remember that, even after your purchase, you can always contact ResellZone through the following "Contacts".
General conditions
Access to and navigation on the website www.resellzonecesena.com are governed by these Terms of Use of the Website, so that by accessing and browsing the website www.resellzonecesena.com, users undertake to agree to comply with these Terms.
Access to the Site and related services is intended exclusively for personal use unrelated to any commercial, entrepreneurial or professional activity.
Intellectual and industrial property
The Site and its contents (by way of example but not limited to: works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, menus, web pages, the graphics, colors, schemes, tools, characters and design of the website), as well as the brands and distinctive signs used by ResellZone in relation to the sale of goods, are protected by the rules on intellectual property rights and industrial. Consequently, any type of reproduction, communication, distribution, publication, alteration or transformation, in any form and for any purpose, of the contents of the Site, of the brands and distinctive signs used by ResellZone that is not expressly authorized by Universal or by any other rights holders.
The trademarks and distinctive signs present on the Site that distinguish the products sold on www.resellzonecesena.com are the property of their respective owners and are used within the Site for the sole purpose of distinguishing, describing and advertising the goods on sale.
Site usage
The user is solely responsible for the use of the Site and its contents, as well as solely responsible for the custody and correct use of their personal information, including the credentials that allow access to the Site and for any harmful consequence or prejudice that should derive from the incorrect use, loss, theft of such information.
Except for liability for willful misconduct and gross negligence, ResellZone assumes no responsibility for the use of the Site and the contents by the User that does not comply with the laws in force, nor for the communication of incorrect, false or relative information and data. to third parties, without these having given their consent.
ResellZone assumes no responsibility for malfunctions of the Site or for damages caused to the User by the use of the Site, which are not causally attributable to ResellZone itself.
Resell one publishes information on its website in order to provide a service to users, but declines all responsibility for any technical inaccuracies and/or typographical errors. If you report it, ResellZone will make the corrections immediately.
ResellZone offers no guarantee that the information published on its website complies with the laws of the jurisdiction competent for the user.
The website is a site protected according to international Internet standards, therefore the user's device cannot be affected by viruses while browsing if this is done correctly. However, ResellZone declines all responsibility for any problems, damages, viruses or risks that the user may incur during the improper use of the website and declines all responsibility for any malfunctioning of the website due to the deactivation of "cookies" in the user's browser.
Users must accept the terms and conditions of this legal notice, and must periodically visit these pages for any updates, changes and corrections.
ResellZone reserves the right to make corrections and changes to the website, as well as to modify the terms and conditions of use of the website when necessary, without notice.
COMMERCIAL POLICY
On www.resellzonecesena.com only Authentic products are offered for sale, 100% guaranteed.
All the items on the resellzonecesena.com website are Limited Edition and order processing times can vary from 2 to 10 working days.
The essential characteristics of the products are presented on www.resellzonecesena.com within each product sheet.
ResellZone undertakes to ensure that the description and / or photographic representation of the products is as faithful as possible to the products themselves.
However, taking into account the fact that the quality of the images may depend on the IT tools used, it is possible that the perception of the description or photographic representation of the products does not correspond exactly to the products themselves, so that the images and videos accompanying the presentation of the products shall be deemed published for purely descriptive purposes.
Promo codes
Customers who have received a PROMO CODE via newsletter, via social networks or on compliant promotional websites can enter the code when purchasing an order or at checkout. Each code has a validity start and end date which limits its use and cannot be extended.
Order processing
ResellZone reserves the right to refuse an order in the event that the 3D Secure CODE Verified by VISA system fails to verify the payment through its cross-checks of the belonging banks. Once an order for available products has been issued, it is not possible to make changes or cancel the order. Orders placed separately will be shipped separately. ResellZone reserves the right to delay a shipment if the order cannot be shipped for reasons beyond ResellZone's control. Please note that during promotions and sales there may be delays in shipping. ResellZone reserves the right to refuse to process an order and/or service at any time.
Cookie policy
Cookies are small text strings that the sites visited by the user send to his terminal (usually the browser), where they are stored before being re-transmitted to the same sites on the next visit by the same user. While browsing a site, the user can also receive cookies on his terminal that are sent from different sites or web servers (so-called "third parties"), on which some elements may reside (such as, for example, images, maps, sounds, specific links to pages of other domains) present on the site that the user is visiting.
This cookie policy has the specific purpose of illustrating the types and methods of use as well as providing indications on the actions to refuse or delete the cookies present on the website, if desired.
Cookies used
ResellZone uses the following categories of cookies, divided according to the classification proposed by the Privacy Guarantor in the opinion of 8 May 2014 "Identification of the simplified procedures for the information and the acquisition of consent for the use of cookies."
Technical cookies
Technical cookies are those used for the sole purpose of "carrying out the transmission of a communication over an electronic communications network, or as strictly necessary for the provider of an information society service explicitly requested by the subscriber or user to provide this service” (cf. art. 122, paragraph 1, of the Privacy Code).
They are not used for other purposes and can be divided into navigation or session cookies, which guarantee normal navigation and use of the website (allowing, for example, to make a purchase or authenticate to access restricted areas); analytics cookies, assimilated to technical cookies when used directly by the site operator to collect information, in aggregate form, on the number of users and how they visit the site; functionality cookies, which allow the user to navigate according to a series of selected criteria (for example, the language, the products selected for purchase) in order to improve the service rendered to the same.
You can prevent Google from detecting a cookie that is generated due to and related to your use of this website (including your IP address) and from processing this data by downloading and installing this browser plug-in: http: //tools.google.com/dlpage/gaoptout?hl=en
Profiling cookies
Profiling cookies are designed to create user profiles and are used to send advertising messages in line with the preferences expressed by the user while surfing the net.
Third party cookies
Third-party cookies derive from advertisements from other sites, such as pop-ups or advertising banners, present on the website displayed. They can be used to record the use of the website for marketing purposes. Third-party cookies are usually used for profiling purposes.
In particular, while you browse within our site, these cookies are used to show you products that may interest you or similar to those you have previously viewed, based on your browsing history. The use of these cookies does not normally imply the processing of personal data, but it can allow connection to your computer or other devices and trace saved data: these cookies connect to the browser installed on your computer or on other devices used during the navigation on our site.
In particular, ResellZone uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie on the use of the website (including your anonymous IP address) will be transmitted and stored on Google's servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of your data by Google in the manner and for the purposes indicated above.
How to disable cookies
Most browsers are configured to accept cookies. However, most browsers allow you to control and even disable cookies through your browser settings. However, we remind you that disabling navigation or functional cookies can cause the site to malfunction and/or limit the service we offer.
You can find information on how to disable cookies if you use these browsers:
Firefox: https://support.mozilla.org/it/kb/Attivare%20e%20disattivare%20i%20cookie
Chrome :https://support.google.com/chrome/answer/95647?hl=it
Explorer : http://windows.microsoft.com/it-it/windows7/how-to-manage-cookies-in-internet-explorer-9
Safari :http://support.apple.com/kb/ph5042
Opera : http://help.opera.com/Windows/10.00/it/cookies.html
INFORMATION ON THE PROTECTION OF PERSONAL DATA
EX ART. 13 OF LEGISLATIVE DECREE N. 196/03 AND SS MOD
OWNER OF THE TREATMENT
We inform you that during the consultation of the site www.resellzonecesena.com and the purchase of the products for sale, data relating to identified or identifiable persons may be processed. The OWNER of their treatment is RESELLZONECESENA, CF and PI 04550000402. His email is: resellzonecesena@gmail.com
2. PLACE OF DATA PROCESSING
The processing of data collected through the site www.resellzonecesena.com takes place in Italy.
3. TYPES OF DATA PROCESSED
3.1 Navigation data: the computer systems and software procedures used to operate the website www.resellzonecesena.com acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified.
This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user's IT environment.
These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are canceled immediately after processing. The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the site.
3.2 Data provided by the user during registration or acquired when completing and sending the order: pursuant to art. 13 of the Personal Data Protection Code – Legislative Decree 06.30.2003, n. 196 ss mod, we inform you that your personal, personal and fiscal data, acquired during registration and/or compilation and sending of the order to ResellZone will be treated:
(contractual purpose) for the establishment and execution of contractual obligations towards you, as well as for the fulfillment of any consequent legal obligations and/or secondary legislation. We inform you that their provision is mandatory, therefore any refusal to provide the data requested during registration or compilation and sending of the order, in whole or in part, or the failure to authorize their treatment and/or their communication to third parties, will result in the impossibility for ResellZone to provide the requested services;
(promotional marketing purposes): for sending commercial communications, newsletters, advertising material, direct sales.
3.3 Interaction with social networks and external platforms: ResellZone can acquire data from accounts on third party services and interact with social networks or other external platforms directly from the website www.resellzonecesena.com.
The interactions and data acquired in this way are in any case subject to the User's privacy settings relating to each social network and to express authorizations. The data acquired in this way will be processed for marketing and promotional purposes.
4. COMMUNICATION OF THE TREATMENT
Without prejudice to communications made in compliance with legal obligations, the data may be communicated in Italy:
To debt collection companies;
To professionals and consultants;
To companies appointed to manage the promotional marketing activity on behalf of ResellZone;
To providers of electronic communications services and manufacturers of electronic tools;
To companies in charge of the maintenance of the website www.resellzonecesena.com;
The data will not be communicated abroad and/or disclosed to third parties, located in Italy or abroad.
5. METHODS OF TREATMENT
The data will be processed by formally identified appointees and managers who will use tools and supports - paper, magnetic, IT or telematics - suitable for guaranteeing security and confidentiality against data loss, illicit or incorrect use and unauthorized access. authorised. The processing may also be carried out using automated tools designed to memorize, manage and transmit the data electronically. The custody of the databases is carried out in protected environments to which access is under control and in compliance with the provisions of the Privacy Code.
6. RIGHTS OF THE INTERESTED PARTY
With regard to the data itself, you can exercise the rights provided for by art. 7 of Legislative Decree 06.30.2003, n. 196 ss mod within the limits and under the conditions set forth in articles 8, 9 and 10 of the aforementioned legislative decree.
In particular, you have the right to object in whole or in part:
For legitimate reasons, to the processing of personal data concerning you, even if pertinent to the purpose of the collection;
To the processing of personal data concerning you for the purpose of sending advertising material or direct marketing or for carrying out market research or commercial communication.
You can freely and at any time exercise these rights, with a written request addressed to ResellZone, to the postal address or e-mail address resellzonecesena@gmail.com, to which we will promptly respond.
7. TERMINATION OF THE RELATIONSHIP
The data will be processed for the entire duration of the contractual relationship established and also subsequently for promotional / marketing purposes and for the fulfillment of all legal obligations.
The undersigned declares to have received complete information pursuant to art. 13 of Legislative Decree 30.06.2003, n.196 and expresses its consent to the treatment and communication of its data classified as personal by the aforementioned decree within the limits and for the purpose of promotional marketing specified in the information.